Data protection declaration Markus Schneider Solutions
Table of contents
• Introduction and overview
• Scope of application
• Legal bases
• Contact details of the person responsible
• Contact details of the data protection officer
• Duration of storage
• Rights according to the General Data Protection Regulation
• Data transfer to third countries
• Security of data processing
• Web hosting
• Web Analytics
• Email Marketing
• Google reCAPTCHA data protection
Introduction and overview declaration
We have written this data protection declaration (version 16.08.2021-311293833) in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679) to explain to you which personal data (data for short, in and applicable national laws) we as the controller – and the processors commissioned by us (e.g. providers) – process, will process in the future and what legal options you have. The terms used are to be understood as gender neutral.
In short: We provide you with comprehensive information about the data that we process about you.
Data protection declarations usually sound very technical and use legal terminology. However, this data protection declaration is intended to describe the most important things to you as simply and transparently as possible.
As far as transparency is beneficial, technical manner terms are explained in a reader-friendly, links to further information are provided. We are informing in clear and simple language that we only process personal data in the context of our business activities if there is a corresponding legal basis. This is certainly not possible if you make as brief, unclear and legal-technical statements as possible, as they are often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative and maybe there is one or another piece of information that you were not familiar with. If you still have questions, we would like to ask you to contact the responsible body named below or in the imprint, to follow the links provided and to look at further information on third-party sites. You can of course also find our contact details here and in the Impressum.
Scope of application
This data protection declaration applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (processors). By personal data we mean information within the meaning of Art. 4 No. 1 GDPR such as the name, email address and postal address of a person. The processing of personal data ensures that we can offer and invoice our services and products, be it online or offline. The scope of this data protection declaration includes:
• all online (websites, online shops) that we operate
• presences social media presences and e-mail communication
• mobile apps for smartphones and other devices
In short: The data protection declaration applies to all areas in which personal data are processed in a structured manner in the company via the channels mentioned. If we enter legal relationships with you outside of these channels, we will inform you separately if necessary.
In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data. As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016.thisdata protection regulation
You can of course access basic EU online at EUR-Lex, the access to EU law, https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=celex%3A32016R0679 .
We only process your data if at least one of the following conditions applies:
1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of the data you entered in a contact form.
2. Contract (Article 6 Paragraph 1 lit.b GDPR): We process your data in order to fulfill a contract or pre-contractual obligations with you. For example, if we conclude a sales contract with you, we need personal information in advance.
3. Legal obligation (Article 6 Paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we will process your data. For example, we are legally required to keep invoices for bookkeeping. These usually contain personal data.
4. Legitimate interests (Article 6 Paragraph 1 life GDPR): In the case of legitimate interests that do not restrict your basic rights, we reserve the right to process personal data. For example, we must process certain data to be able to operate our website securely and economically efficiently. This processing is therefore a legitimate interest.
Other conditions such as the taking of recordings in the public interest and the exercise of official authority as well as the protection of vital interests do not usually apply to us. If such a legal basis should be relevant, it will be shown at the appropriate point.
In addition to the EU regulation, national laws also apply:
• In Austria this is the federal law for the protection of natural persons when processing personal data (data protection law), short DSG for.
• In Germany, the applies Federal Data Protection Act, or short, BDSG for.
If other regional or national laws apply, we will inform you about them in the following sections.
Contact details of the person responsible
If you have questions about data protection, you will find the contact details of the person responsible or office below:
Markus Schneider Solutions,
Authorised to represent:
Phone: +49 30 31010818
Contact details of the data protection officer
You will find the contact details of our data protection officer below.
Telephone: +49 30 31010818
The fact that we only store personal data for as long as is necessary for the provision of our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose no longer exists, for example for accounting purposes.
If you want your data to be deleted or if you revoke your consent to data processing, the data will be deleted as soon as possible and unless there is an obligation to store it.
We will inform you below about the specific duration of the respective data processing, provided we have further information.
Rights according to the General Data Protection Regulation
According to Article 13 GDPR, you have the following rights to ensure that data is processed fairly and transparently:
• According to Article 15 GDPR, you have a right to information about whether we are processing your data. If this is the case, you have the right to receive a copy of the data and to learn the following information: the data
o for what purpose we are processing.
o the categories, i.e., the types of data that are processed.
o who receives this data and, if the data is transferred to third countries, how security can be guaranteed.
o how long the data will be stored.
o the existence of the right to correction, deletion or restriction of processing and the right to object to processing.
o that you can complain to a supervisory authority (links to these authorities can be found below);
o the origin of the data if we have not collected it from you.
o whether profiling is carried out, i.e., whether data is automatically evaluated to arrive at a personal profile of you.
• According to Article 16 GDPR, you have the right to correct the data, which means that we must correct the data if you find errors.
• According to Article 17 GDPR, you have the right to deletion (“right to be forgotten”), which specifically means that you can request the deletion of your data.
• According to Article 18 GDPR, you have the right to restrict processing, which means that we are only allowed to save the data but not use it any further.
• According to Article 19 GDPR, you have the right to data portability, which means that we will provide you with your data in a common format on request.
• According to Article 21 GDPR, you have a right of objection, which will result in a change in processing after enforcement.
o If the processing of your data is based on Article 6 (1) (e) (public interest, exercise of official authority) or Article 6 (1) (f) (legitimate interest), you can object to the processing. We will then check as soon as possible whether we can legally comply with this contradiction.
o If data is used to operate direct mail, you can object to this type of data processing at any time. We are then no longer allowed to use your data for direct marketing.
o If data is used to carry out profiling, you can object to this type of data processing at any time. We are then no longer allowed to use your data for profiling.
• According to Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g., profiling).
In short: you have rights – do not hesitate to contact the person in charge listed above!
If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. This is the data protection authority for Austria, whose website you at https://www.dsb.gv.at/ can find. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for data protection and freedom of information (BfDI) contact. The following local data protection authority is responsible for our company:
Berlin Data Protection
Authority State Commissioner for Data Protection: Maja Smoltczyk
Address: Friedrichstrasse 219, 10969 Berlin
Telephone number: 030/138 89-0
E-mail address: email@example.com
Data transfer to third countries
We only transfer or process data to countries outside the EU (third countries) if you consent to this processing, if this is required by law or contractually necessary and in any case only to the extent that this is generally permitted. In most cases, your consent is the most important reason why we have data processed in third countries. Processing of personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, can mean that personal data is processed and stored in unexpected ways.
We expressly point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. Data processing by US services (such as Google Analytics) may mean that data may not be processed and stored anonymously.
Furthermore, US government authorities may have access to individual data. It can also happen that the collected data is linked to data from other services from the same provider, provided you have a corresponding user account. If possible, we try to use server locations within the EU, if this is offered. At the appropriate points in this data protection declaration, we will provide you with more detailed information about data transfer to third countries if this applies.
Security of data processing
To protect personal data, we have implemented both technical and organizational measures. Wherever possible, we encrypt or pseudonymize personal data. As a result, we make it as difficult as possible, as far as possible, for third parties to infer personal information from our data.
Art. 25 GDPR speaks of “data protection through technology design and data protection-friendly default settings” and means that both software (e.g. forms) and hardware (e.g. access to the server room) always think of security and appropriate security measures. If necessary, we will go into specific measures below.
TLS encryption with https
TLS, encryption, and https sound very technical and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transfer data securely on the Internet.
This means that the complete transmission of all data from your browser to our web server is secured – no one can “overhear”.
We have thus introduced an additional security layer and comply with data protection through technology design ( Article 25 (1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this protection of data transmission by the small lock symbol in the top left of the browser, to the left of the Internet address (e.g., examplepage.de) and the use of the https scheme (instead of http) as part of our Internet address. If you want to know more about encryption, we recommend doing a Google search for “Hypertext Transfer Protocol Secure wiki” for good links to further information.
Affected: Everyone who communicates with us by phone, email or online form.
Processed data: e.g. Telephone number, name, email address, entered form data. For more details, in each set of contact
Purpose: handling communication with customers, business partners, etc. Memory Duration: Duration of the business case and the legal requirements
Legal basis: Article 6, paragraph 1 a DSGVO (consent), Art.. 6 para. 1 lit. b GDPR (contract), Art. 6 para. 1 lit. f GDPR (legitimate interests)
If you contact us and communicate by phone, email, or online form, there may be Processing of personal data to come.
The data will be processed for the handling and processing of your question and the related business transaction. The data is stored for the same time or for as long as the law requires.
The above-mentioned processes affect everyone who contacts us via the communication channels we have provided.
When you call us, the call data is stored in pseudonymised form on the respective device and by the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved for answering inquiries. The data will be deleted as soon as the business case has ended, and legal requirements allow.
If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone, …) and data is saved on the e-mail server. The data will be deleted as soon as the business case has ended, and legal requirements allow.
If you communicate with us using an online form, data is stored on our web server and, if necessary, forwarded to an email address from us. The data will be deleted as soon as the business case has ended, and legal requirements allow.
The processing of the data is based on the following legal bases:
• Art. 6 Paragraph 1 lit. a GDPR (consent): You give us the consent to store your data and to use it further for the business case; • Article 6 (1) (b) GDPR (contract): There is a need to fulfill a contract with you or a processor such as B. the telephone provider or we have to provide the data for pre-contractual activities, such as B. the preparation of an offer, process;
• Article 6 (1) (f) GDPR (legitimate interests): We want to conduct customer inquiries and business communication in a professional manner. For this purpose, certain technical facilities such. B. e-mail programs, Exchange servers and mobile network operators are necessary to be able to operate communication efficiently.
Web hosting summary
Affected: visitors to the website
Purpose: professional hosting of the website and security of operation
Processed data: IP address, time of website visit, browser used and other data. You can find more details on this below or at the respective web hosting provider used.
Storage period: depending on the respective provider, but usually 2 weeks ⚖ Legal basis: Art. 6 Para. 1 lit.f GDPR (legitimate interests)
What is web hosting?
When you visit websites these days, certain information – including personal data – is automatically created and stored, including on this website. This data should be processed as sparingly as possible and only with justification. By the way, by website we mean the entirety of all websites on a domain, i.e. everything from the start page (homepage) to the very last subpage (like this one here). By domain we mean example.de or musterbeispiel.com.
When you want to view a website on one screen, you use a program called a web browser. You probably know some web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.
This web browser must connect to another computer where the website’s code is stored: the web server. The operation of a web server is a complicated and time-consuming task, which is why this is usually done by professional providers, the providers. These offer web hosting and thus ensure reliable and error-free storage of website data. When the browser establishes a connection on your computer (desktop, laptop, smartphone) and while data is being transferred to and from the web server, personal data may be processed. On the one hand, your computer stores data, on the other hand, the web server must also store data for a period of time in order to ensure proper operation.
Why do we process personal data?
The purposes of data processing are:
1. Professional hosting of the website and safeguarding operations
2. To maintain operational and IT security
3. Anonymous evaluation of access behaviour to improve our offer and, if necessary, to prosecute or prosecute claims
Which data are processed?
Our website is hosted by SiteGround.
Even while you are currently visiting our website, our web server, that is the computer on which this website is saved, usually automatically saves data such as
• The complete Internet address (URL) of the website you are visiting (e.g. https://beispielwebsite.de/exampleunterseite.html?tid=311293833)
• Browser and browser version (e.g., Chrome 87)
• The operating system used (e.g., Windows 10)
• The address (URL) of the previously visited page (referrer URL) (e.g.
• The host name and the IP address of the device from which access is made (e.g., COMPUTERNAME and 188.8.131.52)
• Date and Time
• In files, the so-called web server log files
How long is data stored?
As a rule, the above data is stored for two weeks and then automatically deleted. We do not pass on this data, but we cannot rule out that this data will be viewed by authorities in the event of illegal behavior.
In short: your visit will be logged by our provider (company that runs our website on special computers (servers)), but we will not pass on your data without your consent!
The legality of the processing of personal data in the context of web hosting results from Art. 6 Paragraph 1 lit. Present in a user-friendly way and, if necessary, be able to trace attacks and claims from them.
If you want to find out which cookies have been saved in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:
Chrome: delete, activate and manage cookies in Chrome
Safari: manage cookies and website data with safari
Firefox: Delete cookies to remove data that websites have stored on your computer
Explorer: deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether to allow the cookie. The procedure is different depending on the browser. The best thing to do is to search for the instructions in Google with the search term “delete cookies Chrome” or “deactivate cookies Chrome” in the case of a Chrome browser.
The so-called “cookie guidelines” have existed since 2009. It states that the storage of cookies consent requires your (Article 6 Paragraph 1 lit. a GDPR). Within the EU countries, however, there are still very different reactions to these guidelines. In Austria, however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the cookie guidelines have not been implemented as national law. Instead, this guideline was largely implemented in Section 15 (3) of the Telemedia Act (TMG).
For necessary cookies, even if you have not given your consent. there are legitimate interests (Article 6 Paragraph 1 lit.f GDPR), which in most cases are of an economic nature. We want to provide visitors to the website with a pleasant user experience and for this certain cookies are often absolutely necessary.
Unless absolutely necessary cookies are used, this will only be done with your consent. The legal basis for this is Article 6 (1) (a) GDPR.
Our website is hosted by SiteGround
SG Hosting Inc.
901 N. Pitt St, Suite 325
Alexandria, 22314 VA
+1 800 828 9231
Web Analytics Privacy Summary
Affected: Visitors to the website
Purpose: Evaluation of visitor information to optimize the website. Processed data: access statistics, data such as locations included the hits, device data, access time and time navigation behaviour, click behaviour and IP addresses. You can find more details about this in the web analytics tool used.
Storage period: depending on the web analytics tool used
Legal bases: Art. 6 Para. 1 lit. a GDPR (consent), Art. 6 Para. 1 lit. f GDPR (legitimate interests)
What are web analytics?
We use software on our website to evaluate the behaviour of website visitors, known as web analytics or web analysis for short. In doing so, data is collected, which the respective analytic tool provider (also called tracking tool) stores, manages and processes. With the help of the data, analyzes of user behavior on our website are created and made available to us as the website operator. Most tools also offer various test options. For example, we can test which offers or content are best received by our visitors. We are showing you two different offers for a limited period. After the test (so-called A / B test) we know which product or which content our website visitors find more interesting. For such test procedures, as well as for other analytics procedures, user profiles can also be created, and the data stored in cookies.
Why do we run web analytics?
With our website we have a clear goal in mind: we want to deliver the best website on the market for our industry. To achieve this goal, we want to offer the best and most interesting offer on the one hand and make sure that you feel completely comfortable on our website on the other hand. With the help of web analysis tools, we can take a closer look at the behavior of our website visitors and then improve our website accordingly for you and us. For example, we can see how old our visitors are on average, where they come from, when our website is most visited or which content or products are particularly popular. All this information helps us to optimize the website and thus adapt it to your needs, interests and wishes.
Which data are processed?
The exact data that is saved naturally depends on the analysis tools used. But as a rule, for example, what content you view on our website, which buttons or links you click, when you call up a page, which browser you use, with which device (PC, tablet, smartphone, etc.) you click Visit website or which computer system you are using. If you have agreed that location data may also be collected, this can also be processed by the web analysis tool provider.
Your IP address is also saved. According to the General Data Protection Regulation (GDPR), IP addresses are personal data. However, your IP address is usually stored (i.e., in an unrecognizable and abbreviated form). To the tests, web analysis and web optimization, no direct data such as your name, age, address, or e-mail address are stored. All this data is saved, provided it is collected. In this way, you cannot be identified as a person.
How long the respective data is stored always depends on the provider. Some cookies only save data for a few minutes or until you leave the website, other cookies can save data for several years.
Duration of data processing
We will inform you below about the duration of data processing if we have further information on this. In general, we only process personal data for as long as is necessary for the provision of our services and products. If it is required by law, for example in the case of accounting, this storage period can also be exceeded.
E-mail marketing summary
Purpose: direct advertising by e-mail, notification of systemically relevant events Processed data: Data entered during registration, but at least the e-mail address. You can find more details about this in the email marketing tool used.
Storage period: Duration of the subscription
lit.f GDPR Legal basis: Art. 6 Para. 1 lit. a GDPR (consent), Art. 6 Para. 1(legitimate interests)
What is Email Marketing?
We also use email marketing to keep you up to date. If you have agreed to receive our e-mails or newsletters, your data will also be processed and stored. Email marketing is a part of online marketing. News or general information about a company, product or service is sent by email to a specific group of people who are interested in it.
If you want to participate in our e-mail marketing (usually via newsletter), you usually just have to register with your e-mail address. To do this, fill out an online form and submit it. However, it can also happen that we ask you for your title and name so that we can write to you personally.
Basically, the registration for newsletters works with the help of the so-called “double opt-in procedure”. After you have registered for our newsletter on our website, you will receive an e-mail via which you confirm the newsletter registration. This ensures that you own the e-mail address and that no one has registered with a third-party e-mail address. We or a notification tool we use logs every single registration. This is necessary so that we can also prove the legally correct registration process. As a rule, the time of registration, the time of confirmation of registration and your IP address are saved. In addition, a log is also made when you make changes to your saved data.
Why do we use email marketing?
Of course, we want to stay in contact with you and always present you with the most important news about our company. To do this, we use e-mail marketing – often just referred to as “newsletters” – as an essential part of our online marketing. If you agree to this or if it is legally permitted, we will send you newsletters, system e-mails or other notifications by e-mail. When we use the term “newsletter” in the following text, we mainly mean e-mails that are sent regularly. Of course, we don’t want to bother you in any way with our newsletter. That is why we really strive to offer only relevant and interesting content. You can find out more about our company, our services or products. Since we are always improving our offers, you will always find out via our newsletter when there is news or we are currently offering special, lucrative promotions. If we commission a service provider who offers a professional mailing tool for our e-mail marketing, we do this in order to be able to offer you fast and secure newsletters. The purpose of our e-mail marketing is basically to inform you about new offers and also to get closer to our corporate goals.
Which data are processed?
If you become a subscriber to our newsletter via our website, you confirm your membership in an e-mail list by e-mail. In addition to your IP address and email address, your title, name, address and telephone number can also be saved. However, only if you agree to this data storage. The data marked as such are necessary so that you can participate in the service offered. The information is voluntary, but failure to provide information means that you cannot use the service. In addition, information about your device or your preferred content can also be saved on our website. For more information on how data is stored when you visit a website, see the “Automatic data storage” section. We record your declaration of consent so that we can always prove that it complies with our laws.
Duration of data processing
If you unsubscribe from our e-mail / newsletter distribution list, we may store your address for up to three years on the basis of our legitimate interests so that we can still prove your consent at the time. We are only allowed to process this data if we have to defend ourselves against any claims.
However, if you confirm that you have given us your consent to subscribe to the newsletter, you can submit an individual request for deletion at any time. If you object to your consent permanently, we reserve the right to save your email address in a blacklist. As long as you have voluntarily subscribed to our newsletter, we will of course keep your email address.
Right of objection
You have the option to cancel your newsletter registration at any time. All you have to do is revoke your consent to subscribe to the newsletter. This normally only takes a few seconds or one or two clicks. Most of the time you will find a link at the end of every email to unsubscribe from the newsletter. If you really can’t find the link in the newsletter, please contact us by email and we will immediately cancel your newsletter subscription.
Our newsletter is sent on the basis of your consent (Article 6 (1) (a) GDPR). This means that we are only allowed to send you a newsletter if you have actively registered for it beforehand. If necessary, we can also send you advertising messages on the basis of Section 7 (3) UWG, provided you have become our customer and have not objected to the use of your email address for direct mail.
Affected: Visitors to the website.
Purpose: Optimization of our service and protection against cyber attacks
Processed data: Data such as IP address, browser information, your operating system, limited location and usage
data You can find more details below in this data protection declaration.
Storage period: depending on the stored data.
Legal bases: Article 6 (1) (a) GDPR (consent), Article 6 (1) (f) GDPR (legitimate interests)
What is reCAPTCHA?
Our primary goal is to secure and protect our website for you and for us in the best possible way. To ensure this, we use Google reCAPTCHA from Google Inc. For the European area, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. With reCAPTCHA we can determine whether you are really a flesh and blood human and not a robot or other spam software. We understand spam as any unsolicited information that comes to us electronically. With the classic CAPTCHAS, you mostly had to solve text or picture puzzles to check. With reCAPTCHA from Google, we usually don’t have to bother you with such puzzles. In most cases, it is sufficient to simply tick the box and confirm that you are not a bot. With the new Invisible reCAPTCHA version you don’t even have to check the box anymore. How this works exactly and, above all, which data is used for it, you will find out in the course of this data protection declaration.
Why do we use reCAPTCHA on our website?
We only want to welcome people of flesh and blood on our side. Bots or spam software of all kinds can safely stay at home. That is why we do all we can to protect ourselves and offer you the best possible user-friendliness. For this reason we use Google reCAPTCHA from Google. So we can be pretty sure that we will remain a “bot-free” website. By using reCAPTCHA, data is transmitted to Google in order to determine whether you are really human. reCAPTCHA therefore serves the security of our website and consequently also your security. For example, without reCAPTCHA, it could happen that a bot registers as many email addresses as possible in order to “spam” on forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.
Which data is saved by reCAPTCHA?
reCAPTCHA collects personal data from users in order to determine whether the actions on our website actually originate from people. The IP address and other data that Google needs for the reCAPTCHA service can therefore be sent to Google. IP addresses are almost always shortened beforehand within the member states of the EU or other signatory states to the Agreement on the European Economic Area before the data ends up on a server in the USA. The IP address will not be combined with other Google data unless you are logged into your Google account while using reCAPTCHA. First, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) have already been placed on your browser. ReCAPTCHA then sets an additional cookie in your browser and takes a snapshot of your browser window.
The following list of collected browser and user data does not claim to be complete. Rather, they are examples of data that, to our knowledge, are processed by Google.
· Referrer URL (the address of the page from which the visitor comes)
· IP address (e.g. 2184.108.40.206)
· Information about the operating system (the software that enables the operation of your computer. Known operating systems are Windows, Mac OS X or Linux)
· Cookies ( small text files that save data in your browser)
· Mouse and keyboard behavior (every action you perform with the mouse or keyboard is saved)
· Date and language settings (which language or which date you have preset on your PC is saved)
· Screen resolution (shows how many pixels the image display consists of)
It is undisputed that Google this data is used and analyzed even before you click the “I’m not a robot” tick. With the Invisible reCAPTCHA version, there is even no ticking and the entire recognition process runs in the background. How much and which data Google stores exactly cannot be learned from Google in detail.
How can I delete my data or prevent data storage?
If you do not want any data about you or your behaviour to be transmitted to Google, you must completely log out of Google and delete all Google cookies before you visit our website or use the reCAPTCHA software. In principle, the data is automatically transmitted to Google as soon as you visit our website. To delete this data again, you must contact Google support at https://support.google.com/?hl=de&tid=311293833 contact.
So if you use our website, you agree that Google LLC and its representatives automatically collect, process and use data.
Please note that when you use this tool, your data can also be stored and processed outside the EU. Most third countries (including the USA) are not considered secure under current European data protection law. Data to insecure third countries may not simply be transferred, stored and processed there unless there are suitable guarantees (such as EU standard contractual clauses) between us and the non-European service provider.
If you have consented that Google reCAPTCHA may be used, the legal basis for the corresponding data processing is this consent. This agreement provides, according to Art. 6 para. 1 item a DSGVO (consent)the legal basis for the processing of personal data, as may occur in the detection by Google reCAPTCHA.
From our side, there is also a legitimate interest, Google reCAPTCHA to use to optimize our online service and make it more secure. The corresponding legal basis for this is Article 6 (1) letter f GDPR (legitimate interests). We only use Google reCAPTCHA if you have given your consent.
Google also processes data in the USA, among other places. We would like to point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. This can be associated with various risks to the legality and security of the data processing.
Google uses standard contractual clauses approved by the EU Commission as the basis for data processing for recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, ie especially in the USA) or data transfer there (= Art. 46, Paragraph 2 and 3 GDPR). These clauses oblige Google to comply with the EU level of data protection when processing relevant data outside the EU. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the clauses here: https://ec.europa.eu/germany/news/20210604-datentransfers-eu_de.
You can find out a little more about reCAPTCHA on Google’s web developer page at https://developers.google.com/recaptcha/. Google goes into the technical development of the reCAPTCHA in more detail here, but you will look in vain for precise information about data storage and data protection issues. A good overview of the basic use of data by Google can be found in the in-house data protection declaration at https://www.google.com/intl/de/policies/privacy/.
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“'Digital transformation' is one of those buzzy phrases that gets thrown around, much like big data and 'artificial intelligence'. Few leaders, however, actually recognize how digital transformation impacts their business. Digital transformation is not just about technology investment, but refers to the ways organizations restructure themselves to adapt and alter corporate culture to empower innovations that leverage technology and take their businesses to new levels of growth.”
Tailored Digital Transformation Solutions
By working with us, you can realise the potential of digital transformation with no more wasted time and money on technical solutions that aren’t fit for purpose.
We enable digital transformation, deployed as part of a clear business strategy, to support business processes, employee engagement and training.
To stay ahead of the competition and win the race to sustainable profitability, your hospitality business needs tailored digital solutions.
Our service packages include:
The Transformation Kickstarter
The ideal way to begin your first effective digital transformation project. The package includes:
- In-depth questionnaire and initial top-level strategy for developing business and digital solutions.
- Senior Engagement.
- Proposal with digital technology partner to fully evaluate possibilities.
- Agreement of strategy and proposal with managers and leaders.
The Pole Position Package
All the support you need to implement your digital transformation. Package includes:
- Detailed implementation plan based on approved strategy.
- Assigning of clear responsibilities and accountabilities.
- Weekly follow up meetings with clients’ managers and leaders and technology partner and track the progress of implementation.
- Problem solving and reporting.
The Chequered Flag Package
Expert management of your project through to conclusion. Package includes:
- Monthly progress meetings with senior team and the technology partners to monitor progress.
- Assessment and recommendations of any adjustments that need to be made.
- Regular proactive reporting.
Ready to take the first step to sustainable profitability?
Get in touch today.