with Digital Transformation
and Employee Engagement
with Digital Transformation
and Employee Engagement
Transforming Hospitality Businesses
Our vision is to put people first.
We consult and advise leaders and organizations in the highly competitive Hotel, Hospitality, Retail and Facilities Management markets in both the public and private sectors on Change Management Transformation. Our expertise focuses on how to put the employee back at the heart of the business with digital and AI capabilities, bringing a proven business track record and driving significant shareholder value and growth.
Markus Schneider is an accomplished and performance-oriented leader with years of strong practical experience in the international hotel industry as General Manager and COO. who in 2021 turned entrepreneur
His reputation is for developing and nurturing engaged and inspiring employees with proven agility and foresight, including in widely distributed teams. He focuses on helping leaders consistently advance their organizations and successfully implement change management transformation.
The aim is to give all employees the digital tools to learn and understand their work properly the first time. The need to work effectively as a team, communicate quickly and build a healthy community within the relevant environment. With the clear goal of everyone communicating and organizing together on a secure platform to solve problems quickly and perform their tasks at the highest level.
In his passion for digital technology and AI, he is supported by his technology partners SerTech Exchange, Unisyn, Eko, Amity and Ritrovo.
He also founded “Machmal.Digital”, a management consulting group that focuses on different areas, supporting and helping each other to find the best overall solutions for the needs of their respective customers.
He is also an active member of the ‘Union der Wirtschaft’. With a focus on “The future of hospitality”. With the format of a think tank, they want to contribute – in addition to the work of the association – to give hundreds of thousands of family businesses and companies as well as millions of employees new courage and new perspectives for the future. As a think tank, they talk much more about the enormous socio-political relevance of our industry and are already developing clever answers to the major trends and cross-industry future topics – such as digitization, sustainability, employees, and quality of life.
What Do You Need to Do?
‘On behalf of the team at Turtle23 together with the team at Baan Turtle, I would sincerely like to thank Markus for all the hard work, dedication and perseverance he has demonstrated over the past year with a special mention of the complete set up of Baan Turtle amongst also establishing many of the foundations that the company can now use to grow moving forward.’
‘In his capacity as General Manager, Markus was fully responsible of operating and managing the hotel. During his tenure with The Claridges New Delhi Markus Schneider displayed an excellent high level of operational competence and leadership capacity in a very competitive and dynamic market. He has gained our respect through his ability to generate results under extreme pressure. Markus is very dedicated and passionate hotelier and was instrumental in achieving various financial and operational targets.’
‘During Markus tenure as General Manager at The Oberoi Shal Hasheesh, we were honored with many accolades, the finest being ‘World’s Leading All Suite Hotel’. He brought with him attention to detail and a very positive relationship with our guests and employees.'
‘As an operator Markus always got the job done with little fuss, sensitivity and intelligence. As a communicator he was clear and transparent and could present his perspective in a well thought-through manner, being cognisant of the business needs and human consequences. This resulted in a very motivating work ethic, which all the staff appreciated.’
‘Markus was a very hard-working and committed member of the team and never stopped trying to find new and better ways of operating the kitchens.... He was able to flourish here making a very significant contribution to Hyatt Regency Delhi.'
‘Markus has not only done an outstanding job but worked very hard and we all consider him one of the pillars of our outstanding food and beverage team. That we are Number One month after month for years on Hong Kong’s hotel scene as far as revenues and profit are concerned, is entirely due to the dedicated team to which he belonged.’
How We Help
With decades of hands-on experience at the helm of global luxury hotels in eleven countries, Markus Schneider has the proven ability to think differently and apply technical solutions that turn around everyday problems for less than you might expect.
Discover more about how we can help your business leverage digital transformation for sustainable profitability.
Let's Get Started!
Make Money And Driving Sustainable Profitable Revenues
A major challenge most companies are currently facing is how to win back lost employees and become the employer of choice by engaging the entire workforce at the heart of an organization. This is made possible by integrating a group of cost-effective, real-world, breakthrough technologies that are key to completing a successful digital transformation in existing business processes.
AI is hugely important in organizations for sales, communication, training, and operations, as well as product optimization, inventory planning, logistics, time management, cost control, etc. This requires a fearless review and assessment of all existing business processes and solution design, including implementation timeline, interfaces, and training requirements. This is done jointly by selected employees, management, and specialist consultants.
Based on this “Change Management Transformation Proposal”, key decision-makers or owners must approve the same after review. Any transformation must be aligned with the company’s vision and short- and long-term financial capabilities. This increases the corporate value and creates a meaningful life for all employees and significantly increases shareholder value and the sustainable growth of organizations.
The Transformation Kickstarter is the first step to transforming your business processes to create sustainable profitability.
Why Markus Schneider Solutions?
Our mission and passion are to help hospitality leaders gain a competitive advantage by implementing innovative, sustainable business processes using digital transformation.
Markus Schneider having spent three decades managing and working in leading resorts, hotels, and restaurants in 11 countries, his mission and vision have always been to drive profitability, improve employee engagement and exceed guests’ expectations. He drives these core values as a priority on a daily basis with his employees and partners.
The Transformation Kickstarter
The ideal way to begin our effective transformation projects together.
The Transformation Kickstarter is a review and analysis of your current key issues, followed by a first draft proposal with outline solutions to start the process of transforming your business to gain a competitive advantage.
Based on our wealth of expertise managing premium hotels and hospitality businesses, your Transformation Kickstarter report includes:
- A top-level review to assess your most pressing challenges.
- Initial recommendations of innovative solutions transform your business.
- Outline strategy for digital transformations.
Ready to take the first step to sustainable profitability?